Terms of Use

The information, videos, articles, downloadable guides, frequently asked questions and other resources on this Website are provided for general educational and informational purposes only.

They are not intended to: replace a consultation, examination, diagnosis or treatment by a qualified healthcare professional; establish a doctor–patient relationship; provide personalised medical advice; or confirm whether a particular treatment, medication or procedure is appropriate for you.

Medical information may not apply to every person. Please consult a qualified healthcare professional regarding your individual symptoms, condition and treatment options.

This Website, its enquiry form, email and WhatsApp channels are not intended for medical emergencies.

If you are experiencing severe pain, heavy bleeding, difficulty breathing, loss of consciousness, reduced foetal movement or any other urgent or potentially life-threatening symptom, please seek immediate medical attention at the nearest emergency department or call the appropriate emergency service.

Do not delay emergency care while waiting for a reply from the clinic.

Submitting an enquiry through this Website, WhatsApp or email does not: confirm an appointment; guarantee that Dr Shilla Mariah will be available; establish a doctor–patient relationship; or constitute medical advice or a diagnosis.

An appointment is confirmed only after the clinic has contacted you and provided confirmation.

Response times stated on the Website are estimates and may vary during weekends, public holidays, periods of high enquiry volume or circumstances beyond the clinic’s control.

You agree to provide accurate, complete and current information when submitting an enquiry or appointment request.

Please avoid submitting urgent medical information through the Website. Although reasonable safeguards are used, internet communications may not always be completely secure.

Information submitted through the Website will be handled in accordance with our Privacy Policy and applicable Singapore data-protection requirements.

We aim to keep the Website accurate and updated. However, medical knowledge, clinical guidance, service availability, fees and clinic arrangements may change over time.

We do not guarantee that every part of the Website will always be: complete, current or error-free; available without interruption; or suitable for your individual medical circumstances.

Where there is any difference between Website content and advice provided during a consultation, the personalised advice given by the attending healthcare professional should take precedence.

Any checklists, guides, PDFs or other downloadable resources are provided for personal, non-commercial reference only.

They are not a substitute for professional medical advice and should not be relied upon to diagnose, treat or manage a medical condition without consulting a qualified healthcare professional.

Patient journeys, birth stories and testimonials describe individual experiences. Results, recovery, treatment suitability and outcomes vary from person to person.

These stories do not represent a promise, guarantee or prediction of any particular medical outcome.

Patient content will only be published with appropriate permission. Certain details may be edited or withheld to protect privacy.

Unless otherwise stated, the Website’s text, videos, graphics, branding, photographs, downloadable materials and other content belong to the Website operator or are used with permission.

You may view and download materials for your personal, non-commercial use. You must not reproduce, modify, republish, distribute, sell or commercially exploit Website content without prior written permission.

You must not: use the Website for unlawful, fraudulent or harmful purposes; attempt to gain unauthorised access to the Website or its systems; introduce viruses, malicious code or disruptive technology; submit false, misleading, abusive or inappropriate information; copy or scrape Website content for commercial purposes without permission; or impersonate another person when submitting an enquiry.

We may restrict access where misuse is suspected.

The Website may include links to third-party services, hospitals, social-media platforms, appointment systems or external resources.

These services operate independently and may have their own terms and privacy practices. We are not responsible for the availability, security, accuracy or content of third-party websites or services.

A link does not necessarily constitute an endorsement.

We may update, suspend, withdraw or change any part of the Website without prior notice.

We do not guarantee uninterrupted access and will not be responsible for temporary unavailability caused by maintenance, technical issues, third-party services or events beyond our reasonable control.

To the extent permitted by Singapore law, the Website operator and its representatives will not be liable for losses arising solely from: reliance on general Website information without obtaining appropriate professional advice; delays in responding to non-emergency online enquiries; temporary Website interruptions; third-party websites or services; or unauthorised access caused by circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability arising from fraud, wilful misconduct or professional duties owed during an established doctor–patient relationship.

The collection, use, disclosure and protection of personal information submitted through the Website are addressed in our Privacy Policy.

The Privacy Policy should be read together with these Terms.

We may revise these Terms periodically to reflect changes to the Website, clinic services, legal requirements or operational practices.

The updated version will be published on this page with a revised “Last updated” date. Continued use of the Website after an update means that you accept the revised Terms.

These Terms are governed by the laws of the Republic of Singapore.

Any dispute relating to the Website or these Terms will be subject to the jurisdiction of the Singapore courts, unless otherwise required by applicable law.

For questions about these Terms, please contact:

Dr Shilla Mariah Clinic for Women

Email: shillamariahyussof@gmail.com

Telephone/WhatsApp: +65 8033 8230

Address: 339 Thomson Road, #05-05 Thomson Medical Centre, Singapore 307677